Superior Customer Service

Your QuickBooks data is available via internet 24 hours a day/7days a week. You can review and evaluate our progress through our internet portal. Customer service is available via phone and internet during regular business hours.
Other benefits include,

• Local Account Manager, so there is no time zone or communication barrier between us
• Our experienced staffs can offer the best quality service on QuickBooks and SourceLink
• Saving cost on chasing technology
• Eliminating peak staffing problem
• Focusing scarce resource on high value added projects
• Saving on manpower and training costs
• Increase customer satisfaction

QuickBooks Focus

Our specialized target market helps us better serve your needs in both accounting services and technology.

Technology Expertise

Personable’s dedicated staff will support your QuickBooks need to provide quality service. With over tens of thousand of QuickBooks hosting clientele, it is only natural that Personable uses our knowledge and industry experience to better service you.

SourceLink, the leading document management solution for all QuickBooks users, is an Intuit Gold Certified Solution. All customer source documents will be filed and directly linked in QuickBooks with this program. To see more about this product please click here.

Internal Control

Our award-winning software implements internal control elements directly in QuickBooks to promote ethical accounting practices. You can view, print or verify transaction history at any time. This reduces the risk of accounting inconsistencies that can take place in day to day accounting procedures. For more technology security, see Data Security.

Additional Back up

Our document management solution will file your documents in a convenient structure for purposes, such as, tax preparation, audits or other reviews. See hosting solution for details.

Data Security

Security of customer data both in-transit and when stored on our servers:

• Confidentiality - Personable has implemented strict industry standard setting controls to ensure that only those persons who need access to certain information have it.
• Availability - Ensures that resources will not be deleted or be made inaccessible. The inability to access a required resource at Personable by attack, intentional tampering or even catastrophic events has been minimized by careful attention to physical site security, redundancy, fail-over planning and comprehensive disaster recovery strategies.
• Integrity - Ensures that information cannot be modified in unexpected ways. Loss of integrity could result from human error, or from unauthorized access to transmissions from servers to clients. 128-bit strong encryption is always applied to login information with an additional layer of proprietary security applied by Personable.