A dental practice used to recorded data like new patient information, day sheets and deposit slips into their Dental Practice Management Software – Dentrix, they separately recorded the practice’s financial information into their accounting system – QuickBooks. Since the practice’s Dentrix and QuickBooks data never connected, “all the income was recorded as a total and not by client so there was no way to track any funds,” admits Balota. “The tax return said one thing while Dentrix and QuickBooks recorded different amounts – nothing reconciled.”